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Dog boarding in Midlothian, VA Requirements & policies

Here is what we ask for before every stay. Our dog boarding requirements help each guest stay healthy, safe and relaxed in our home.

Vaccinations & health records

All dogs must be up to date on the following vaccinations before boarding.

Required vaccinations

  • Rabies

  • Bordetella

    Kennel cough.

  • DHPP

    Distemper, hepatitis/adenovirus, parainfluenza, and parvovirus.

Health records

  • Current vaccination records

    Please provide them before your dog’s stay.

  • Flea and tick prevention

    We recommend keeping it up to date before and during the stay.

  • Any health changes since the last stay

    New conditions, injuries, surgeries or medications.

Puppies must have their age-appropriate vaccinations.

Meet-and-greet

Meet-and-greets are free and recommended before your dog’s first stay. They give your dog a chance to explore and become familiar with our home, while you meet us, see the space, and ask questions.

A golden retriever grinning in the sunny grass

What to expect

  • Free, and recommended

    Before your dog’s first stay.

  • 30 minutes to 1 hour

    Visits are arranged by appointment.

  • Bring your dog's records

    Vaccination records and any medication or feeding notes.

  • An honest fit, both ways

    If our home is not the right match for your dog, we will tell you kindly and clearly.

  • Then we confirm your dates

    A 20% deposit secures your dog’s reservation.

Who we can welcome

We welcome dogs from 3-month-old puppies to seniors, and all sizes, from small to giant breeds.

Ages & sizes

  • Puppies from 3 months

    With their age-appropriate vaccinations.

  • Adult and senior dogs

    Welcome at every age. Tell us about any mobility or health needs.

  • All sizes

    From small to giant breeds.

Temperament

  • Non-aggressive

    Dogs must be non-aggressive and suitable for a home boarding environment.

  • Friendly with people

  • House-trained

    If your dog is still learning, let us know and we’ll talk it through.

Spay & neuter

  • Male dogs

    Unneutered males are welcome.

  • Female dogs

    Must be spayed.

We cannot accept

  • Puppies under 3 months old

  • Unspayed females

  • Dogs with aggressive behavior

  • Dogs who do not meet our vaccination requirements

Health & emergencies

Keeping one dog well keeps every dog well. Please tell us about any health changes before drop-off.

Before the stay

If your dog shows signs of illness before drop-off, such as coughing, vomiting, diarrhea or low energy, please let us know so we can talk it through or reschedule.

During the stay

If your dog seems unwell, we contact you right away and follow your instructions.

Fleas and ticks

Please make sure your dog arrives free of fleas and ticks. If we find any, we’ll contact you right away.

Medications

We can administer pills, liquid medications, and insulin injections with clear written instructions and a complete dosing schedule from your veterinarian. Please discuss your dog’s medication needs with us before booking.

  • Dogs requiring IV fluids need veterinary supervision. We’ll need to review their care needs with your veterinarian before confirming whether boarding is appropriate.

Urgent and emergency care

If your dog needs urgent or emergency care, we will contact you as soon as possible. If immediate treatment is needed, we will prioritize your dog’s care. Before your dog’s first stay, we’ll go over the emergency veterinary authorization with you. We use:

  • Urgent care: Urgent Paws Veterinary Care in Midlothian, VA
  • Emergency care: Partner Veterinary Emergency & Specialty Center in Henrico, VA

Veterinary costs

Responsibility for veterinary costs depends on the circumstances. Our dog boarding insurance provides limited coverage for eligible incidents, subject to the policy’s terms and limits. Costs that are not covered may be your responsibility.

Emergency contact

Please provide an emergency contact person’s name and phone number before boarding.

Drop-off & pickup

You can drop off and pick up your dog between 6 AM and 11 PM.

Drop-off
6 AM to 11 PM
Pickup
6 AM to 11 PM

Booking your times

Choose your drop-off and pickup dates when you request a stay, and we confirm the times with your booking.

Extending a stay

If your plans change, let us know before your scheduled pickup. Extensions are subject to availability.

Shorter or longer stays

The remaining balance is due at pickup, adjusted to reflect the actual length of your dog’s stay.

Deposits, payments & refunds

A few clear terms, so booking stays simple and fair for every family.

Deposits

A 20% deposit is required to secure your dog’s reservation and will be applied toward your total.

Payments

The remaining balance is due at pickup, adjusted to reflect the actual length of your dog’s stay. Cash is preferred, but we also accept Zelle, Venmo, and Cash App.

Cancellations

Your deposit is refundable if you cancel at least 24 hours before your scheduled boarding start time. For cancellations made less than 24 hours before boarding, the deposit is nonrefundable. To change or cancel a booked stay, send us a message or call (804) 338-7902.

Refunds

If your deposit is refundable, we’ll arrange the refund with you directly.

The feeding corner: a bright, clean space with a raised bowl stand on a paw-print mat and a happy dogs live here sign

All set?
Request a stay.

Send your dates and your dog's details. We will confirm availability and book a meet-and-greet.

Request a Stay

Call (804) 338-7902 or email info@chasingcattle.com with questions about our dog boarding requirements.